Manager, Credit & Collections
Job ID: 8322
Location: Poway, California [Hybrid]
Category: Accounting & Finance
Employment Type: Direct Hire
We are partnering with a well-established manufacturing organization seeking an experienced Manager of Credit & Collections to lead and modernize its Accounts Receivable function. This leader will oversee the company's credit, collections, and cash application operations while driving key automation and process improvement initiatives.
This is an exciting opportunity for someone who enjoys building high-performing teams, improving operational efficiency, and partnering cross-functionally to support business growth. The organization offers a collaborative culture, strong employee retention, and the opportunity to make a meaningful impact through strategic transformation projects.
Compensation
Salary: $105,000 – $130,000 base salary
Please note this range is an estimate and actual pay may vary based on qualifications and experience.
Primary Responsibilities
- Provide leadership and strategic oversight for the Credit, Collections, and Accounts Receivable organization, including cash applications, collections, and credit operations.
- Coach, mentor, and develop a team while fostering accountability, continuous improvement, and high performance.
- Manage a large-volume business-to-business accounts receivable portfolio, ensuring timely collections and healthy cash flow.
- Identify opportunities to streamline processes through automation and technology, supporting implementation of new cash application and payment solutions.
- Monitor key performance metrics including aging, collections effectiveness, bad debt, and days sales outstanding, providing meaningful reporting and recommendations to finance leadership.
- Partner closely with Sales, Customer Service, Operations, and Finance to support customer relationships while maintaining sound credit practices.
- Serve as the escalation point for complex customer account issues, credit decisions, and collection strategies.
- Evaluate existing workflows and implement operational improvements that enhance efficiency across the order-to-cash cycle.
- Support strategic initiatives that strengthen internal controls, reporting capabilities, and overall financial operations.
- Bachelor's degree in Accounting, Finance, Business, or a related discipline preferred.
- Seven or more years of progressive experience in Accounts Receivable, Credit, or Collections, including at least three years leading teams.
- Demonstrated success managing employee performance, coaching teams, and driving organizational improvements.
- Experience leading process improvement, automation, or system implementation initiatives within the Accounts Receivable function.
- Strong analytical skills with experience using KPIs and reporting to improve business performance.
- Proficiency with ERP systems and Microsoft Excel.
- Experience in distribution, manufacturing, wholesale, or other high-volume B2B environments is preferred.
- Excellent communication and collaboration skills with the ability to build strong partnerships across multiple departments.
- Proven ability to balance customer service, business growth, and effective credit risk management.
Sayva Solutions is an accounting, finance, technology, business transformation, and human resources professional services firm focused on building long-term relationships through teamwork and doing what’s best for others. By partnering with Sayva, you gain access to an experienced team with a strong network of trusted clients, market insights, and personalized career guidance. We help you navigate opportunities that align with your professional and personal goals, ensuring you are prepared, informed, and positioned for success in your job search.
#LI-SF1