Tech Director, Restaurant Systems

Location: San Diego, California - Hybrid
Category: Technology
Employment Type: Direct Hire
Job ID: 6251
Date Posted: 11/16/2023

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Now hiring a dedicated and skilled Restaurant Technology Manager to lead and manage our suite of products and solutions across franchised and corporate restaurants. Join us in driving innovation and ensuring optimal performance of front-of-house (FOH) technology, including POS, KDS, and payment systems.

  • Hybrid in San Diego or SoCal, 2 days on site (will consider remote as well)
  • Salary starting at 170K depending on fit for the role
  • Bonus & RSU
  • Generous benefits package and PTO

Key Responsibilities:
  • Lead the design of complex engineering solutions, covering end-to-end integration, platform architecture, scalability, and availability.
  • Document architectural designs, considering deployment constraints and dependencies.
  • Collaborate with IT executives to identify and execute strategic solutions impacting people, processes, and technology.
  • Assess customer requirements and evaluate possible solutions, making recommendations to mitigate risks.
  • Re-engineer and maintain processes to promote efficiency, with a focus on a 3-to-5-year future-proofing strategic mindset.
  • Collaborate with cross-functional teams to build or configure systems that meet their requirements.
  • Mentor and guide direct and indirect reports, fostering a culture of excellence.
  • Work closely with Operations, Marketing, and Finance teams to ensure technology solutions exceed expectations.
  • Lead technology projects from inception to implementation, ensuring alignment with department goals and strategies.
  • Apply advanced project management skills to organize, plan, and execute large-scale projects.
  • Bachelor’s degree in Information Technology, Computer Science, or related field.
  • Over 15 years of extensive experience in the Quick Serve Restaurant (QSR) and related industries, with a proven track record of success, including over 7 years in leadership roles overseeing teams and demonstrating expertise in steering strategic process re-engineering initiatives.
  • Proven experience in strategic process re-engineering and implementing new systems.
  • Demonstrated ability to influence change, communicate with senior management, and collaborate across disciplines.
  • Experience with technology leadership and mentoring teams.
  • Results-driven with quantifiable successes in technology implementation.
  • Strong understanding of QSR-specific technologies and industry roadmaps.
  • Strong analytical, evaluative, and problem-solving abilities.
  • Knowledge of retail technology systems standards and regulations.
  • Proficient in Microsoft Office 365.
  • Familiarity with networking, database management, and server infrastructure in a QSR environment.
Partner with Sayva Solutions to make the job transition process smooth, transparent, and rewarding. Get the benefit of working with an experienced team who has a strong network of trusted clients. We ensure you are prepared for interviews, have the information to make the best decisions, and receive a strong offer to land you that perfect job.  #LI-AS1